Presidents Letter Customer Comments
 

Owner-Operators
Apartments
Co-ops / Condos
Military
Universities
Public Housing Authorities

  • "The job was completed in record time and the men conducted themselves in a very professional manner. . . . The residents are 'thrilled' with the new equipment!"

Ursula Richardson
Resident Manager, Suburban Park Apartments
V.M.C. Management

  • "I wanted to write and tell you how pleased I am with the new laundry room installations at 515 and 555 Mt. Prospect Avenue. The site people had been telling me what an enthusiastic response the residents have had an now that I have seen them myself I can understand why."

    Robert B. Whitley
    Regional Property Manager
    Krupp Bros. Limited Partnership

  • "Your equipment, service and personnel are outstanding. . . . We look forward to working with you for many years to come. It is nice to have vendors who keep their promises and are concerned with the best interest of our residents."

    James D. Willis
    Regional Manager
    Insignia Management Group

  • "In short, our maintenance staff no longer have to spend time servicing the old equipment and can concentrate on servicing our residents. . . . I want to thank both you and your courteous, well trained staff for the attention to detail that made the change over go so smoothly."

    Paul M. Snook
    Vice President
    Riverview Management Co.

  • "It is hard to believe almost three years have passed . . . This is testimony to the high quality of service we have received. . . . Our association . . . has allowed us to decrease our manpower requirement while increasing tenant satisfaction."

    John D. Shaw
    Director of Operations & Finance
    Invespar, Inc.

  • "The work was completed on schedule and met, or in many cases, exceeded our expectations. The revenues have also been delivered as promised."

    Steven R. Clark
    Area Property Manager
    Insignia Management Group

  • "You and your team of professionals have provided our properties with outstanding service from initial sales contact through maintaining our laundry facilities and the myriad of services that fall in between."

    Suzanne G. Lovelace
    CAM District Manager
    Sentinel

  • "Your people have been able to tailor solutions to the problems that each kind of housing presents, and have been most valuable in our effort to provide quality services to our residents."

    John D. Porter
    General Manager
    M. Meyers Properties, Inc.

  • "With nearly 2,000 machines in place at almost 20 properties, I must say that the process has gone extremely well. . . . The new equipment has been well received by the residents at the properties and it has had a very positive impact with our maintenance and administrative staff as well."

    Mickey Cummings
    President
    R&B Apartment Management Company

     

  • "The renovation of the laundry rooms have received many compliments, the service is good and our income is up 32% from what was projected. . . . Keep up the good work!"

    James Malloy
    General Manager
    McClurg Court Center

  • "In all instances, our needs and concerns have been addressed in a timely fashion, and our student population has been quite satisfied with the new changes."

    Joe Caffarelli
    Director of Resident Life
    William Patterson University

  • "It is rare today to find a company that is able to deliver on the promises they make; I am glad to say that Coinmach has exceeded our expectations."

    Walter J. Ostrowski
    Director of Maintenance
    Saint Peter's College

  • "Coinmach expertise in providing state of the art equipment and operating systems has proven to be a God send. No longer do we have complaints. No longer do we have daily breakdowns. . . . Coinmach has exceeded contract specifications."

    H.D. Jones
    Director Auxiliary Services
    West Liberty State College

  • "With no increase in the cost of washing and drying, we will realize an income increase in 2000-2001 of more than 50% over our previous high water mark. Additionally, better machines and service have let to a reduction in vandalism to the facility and to the machines."

    Todd Gambill
    Director of Leadership and Student Development
    Clinch Valley College of the University of Virginia

  • "I would like to take this opportunity to say that in the last twenty years the service provided by your company has been outstanding."

    Mrs. V. Holer
    Manager
    Cliff View Gardens

  • ". . . it is a rare occasion to have a company respond so rapidly and efficiently to a single telephone call. My letter is to inform you that your diligence does not go unnoticed or unappreciated."

    Ralph Cioffi
    RMC Relative Management Group

  • "Coinmach has locations from coast to coast with warehouses, parts, installers and repairmen to provide excellent professional laundry services to their customers. I would personally recommend their services."

    Tom Baker
    National Accounts Sales Manager
    Whirlpool Comm. Laundry Center



  • "As the largest user of full-service card systems in the country by far, Coinmach has the expertise in cashless laundry rooms that dwarfs the other providers' experience in card systems."

    Mel Biagini, Director of Marketing
    Freedom Systems, Inc.



  • "I would like to commend Coinmach especially on their service to all the apartments that I have managed. I recommend to all owners of multi-family housing to consider a very fine organization that has a very high standard of ethics and an excellent service record."

    Linda M. Stratton, President
    The Stratton Management Company, Inc.



  • "What distinguishes Coinmach from their competition is a very simple formula. First and foremost is they deliver what they promise... They actually outperform their part of the contract... They have far exceeded our expectations."

    Bernard Mann, Director of Housing
    Virginia Commonwealth University



  • "I am pleased to be writing to you with a strong recommendation of Coinmach's services... We have been very pleased with the products and services provided by Coinmach on the Washington and Lee University campus... I've found your service to be excellent and the program very rewarding for the university."

    C.E. "Flash" Floyd, Manager of University Services
    Washington and Lee University



  • "Often efficiency accompanied by courtesy are a rare combination in today's business, but this was always the 'norm' in dealing with your people... The courtesy and professionalism extended to me during the weeks of laundry renovations was impressive... It is always a pleasure doing business with you."

    Sue Cottle, Property Manager
    Fox Hall Apartments



  • "Coinmach Corporation was awarded Speed Queen's Multi-Housing 'Award of Excellence' as the Most Valuable Customer for the Highest Sales Volume achieved by an Alliance Laundry customer in 2000."

    Dick Casey, Director of Multi-Housing Sales
    Alliance Laundry Systems, LLC

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